Mobile Fax : Securely send documents to a fax machine or fax-capable printer. An established connection from your device to the printer - either over a network or with a USB cable. A compatible mobile device or computer with internet access running the following operating system versions:.
For iOS 13 or earlier, set up the printer using Apple Airprint. For macOS Go to HP printer setup Mac for more information. An HP Smart account allows you to print and scan from the HP Smart app, as well as access to premium features such as mobile fax.
You can also use HP Smart to remotely manage, share access, and print from anywhere with a compatible HP printer. Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail. Poor network connection : Move the printer and computer or mobile device closer to the wireless router, and then check if the signal quality improved. Try opening a website to see if the internet connection is working properly.
If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Printer is off or in sleep mode : Touch the control panel menu or press the Power button to wake the printer and put it in a ready state.
Sometimes the printer status might display Offline when it is actually ready. Check the printer connection status : Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device.
If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network. Reconnect the printer to the network : Place the printer within range of the Wi-Fi router signal, and then connect it to the network. Printers with a touchscreen control panel: Open the Setup , Network , or Wireless settings menu, select Wireless Setup Wizard , and then follow the instructions to select the network name and enter the password.
Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash.
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Check supply levels and view error messages. Connect to other HP printers on your network. Start scan and print jobs. Order original HP printing supplies, register your printer, and get HP support. Perform maintenance tasks and change printer settings. Get help and tips for solving problems you might have using your printer. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers.
Need help finding a serial number? Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number.
You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop. DriverGuide maintains an extensive archive of Windows drivers available for free download. We employ a team from around the world which adds hundreds of new drivers to our site every day.
Once you download your new driver, then you need to install it. To install a driver in Windows, you will need to use a built-in utility called Device Manager. It allows you to see all of the devices recognized by your system, and the drivers associated with them.
Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.
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