Windows 11 Upgrade Guide. Hi where can i download the original HP image for my laptop to reinstall it, it's windows crashed. Go to Solution. HP does not supply images for download. I know other vendors do. You have to order a set but since your machine previously ran Windows 10, you can do a clean install W10 for free by using the media creation tool at the link below.
During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine. Then you can install the drivers and available software you need from your PC's support page.
Normally few Windows 10 updates can install nearly all drivers for you. Return a computer's software configuration to its original condition, without the latest updates. Only INF based drivers are kept. Device applets installed outside of INF are kept. The drivers are restored to the original software build from when the HP media was created. The drivers are restored to the original software build from when the image was captured.
The drivers are restored to the original software build from when the image was uploaded. All OEM preinstalled desktop apps are reverted to factory state. Keeps OEM preinstalled antivirus as the default. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery. If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings.
Otherwise this may cause instability in the system when making updates recommended by HP. Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F Choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen.
Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes.
Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter. Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter.
Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes. Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager. Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter.
Press F10 when the Secure Boot Configuration window is displayed. Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit.
Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes.
Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery. Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created.
Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.
Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files.
If you want to select individual files to back up, select User Selection , and then click Next. Auto Selection recommended : Select the file types you want to back up, and then click Next. Free to try User. Results 1 - 48 of - Get the best deal for Backup and Recovery Software from the largest.
HP Windows 10 8 8. To guarantee the accuracy and usability More Info Download. You can use it to restore information lost as a result of some mechanical damage of the disk scratches, chips, different The straightforward ISO ripping process basically reduces the whole task to a few clicks.
Published by HP Inc. Approximate size Age rating For all ages. This app can Access all your files, peripheral devices, apps, programs and registry Access your Internet connection Microsoft. Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.
This product needs to be installed on your internal hard drive. Accessibility The product developer believes this product meets accessibility requirements, making it easier for everyone to use.
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